RMA for Service in Europe
For calibrations, service and repair in Europe kindly follow the RMA procedure below. This supports faster proceedings of your test instrument.

a.	How to get the RMA* Number All european customer may complete the RMA form at http://support.nti-audio.com/rma In return you will receive an automated e-mail with the RMA number. Kindly attach this e-mail with the RMA number to the returned product.
b.	Warranty If your NTI test instrument is under warranty, please include a copy of your receipt with the product for approval. (NTI supplies all products with 1 year warranty)
c.	Packing Please insert the product in the original product packing and put it in another shipping carton box. All returns must be properly and securely packed. The customer assumes responsibility for the product during transportation to NTI.
d.	Final Check Please verify, whether following items are included in the shipment: → Product without accessories → RMA form → Warranty: Copy of receipt
e.	Shipping Send the package to NTI on your costs. NTI can not accept freight collect returns. Please find the NTI contact details on this page.

  

* RMA = Return Material Authorization