Returning instruments for calibration and service is a straight-forward process. Just follow the steps below to receive a cost estimate online and an email to attach to your package within a few minutes.
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My NTi Audio
Tell us which instrument(s) you are returning
Confirm your address
How will you ship the instrument(s) to us?
View cost estimate online
Print email & ship the instrument(s) to us
For calibration, service, repair and/or upgrade of your instrument kindly follow this RMA* guideline to speed up the process.
If your product is an A2, RT-2M, RT-2X or FX100 Audio Analyzer please contact NTi Audio prior to shipping your instrument in order to verify any applicable special instructions. Customers in Americas, China or Japan should select the corresponding section in the right menu bar.
NTi Audio Austria
NTi Audio Liechtenstein
DHL Global Forwarding (Austria) GmbH
AT-6833 Weiler / Austria
Contact: Anne Brinkmann
Phone: +43 5523 54947 8801
* RMA = Return Material Authorization