Frequently Asked Questions

NoiseScout - Unattended Noise Monitoring

The remote access to the noise monitoring station is directly via the self-managing NoiseScout Web Portal or the NTi Audio Gateway with full flexibility.


Managed Mode - Web Portal


How is NoiseScout setup in the managed mode?
NoiseScout is a plug & play solution:
  • Register the NetBox at https://my.nti-audio.com
  • Login at www.noisescout.com
  • Click “+ Add a New Job” (top middle of screen)
  • Click on the Job name
  • Click “+ Add a New Location to this Job” (to the right below the map)
  • Connect the XL2 Sound Level Meter to the NetBox and establish Network connection
    (LAN connects automatically, Wi-Fi and Mobile Data Communication settings need to be configured on the XL2)

Which sound pressure levels are available?

  • Live Level
    • LAS, LAF
    • LAeq5", LCPeak
  • Alarms
    in 5, 10, 15, 20, 30, and 60 minute intervals, or for the whole measurement period
    • LAeq, LCeq
    • LAFmax, LASmax
      LCFmax, LCSmax
    • LAeq5"max, LAeq10'max, LAeq15'max, LAeq60'max
      LCeq5"max, LCeq10'max, LCeq15'max, LCeq60'max
    • LCeq - LAeq, LCPKmax
    • LAFT3eq, LAFT5eq
    • LAF1.0%, LAF5.0%, LAF10.0%, LAF15.0%, LAF90.0%, LAF95.0%, LAF99.0% in 5 minute intervals
  • Detailed Data
    in 1 second intervals
    • LAeq, LCeq
    • LAFmax, LASmax, LAImax
      LCFmax, LCSmax, LCImax
    • LAeq5", LAeq10', LAeq15', LAeq60'
      LCeq5", LCeq10', LCeq15', LCeq60'
    • LCeq - LAeq, LCPKmax

How are alarms send?
When the level exceeds the preset limit for the user-defined time interval an automated email is generated. The alarm may be sent to one or more emails simultaneously.

What is the expected data volume for mobile communication?

A NetBox creates about 20 MByte data per day. Occasionally (normally less than once a month) a firmware update is distributed with a size of 250 MByte. A SIM card monthly data volume of 1 GByte is recommended.

Is the RTA spectrum available?

If required, utilize the XL2 and NetBox in Gateway Mode.

Is audio recording available?
Yes, the following audio features are offered
  • live audio listening
  • audio on alarms; audio files of the loudest periods are available for download
What are the update rates on the NoiseScout website?
  • The live level is updated typically twice a second with a delay of about one to two seconds.
  • The live operational parameters (like temperature or Network status) are updated about every 10 seconds.
  • The graphs are updated about every 20 seconds.
What are the running costs of unattended noise monitoring with NoiseScout?
NTi Audio manages and maintains the data synchronization and data storage for your convenience. Rather than a flat-rate data storage contract, this service is offered within an innovative “pay-per-use” credit scheme, providing transparent and predictable cost control. Usage is based on calendar days contained within the measurement data transferred from the XL2 Sound Level Meter to the server.

When are Data Day Credits deducted?
As soon as the measurement is started ("ON") and a minimum period of 30 minutes/day is exceeded.

How many Data Day Credits are required for 7 days of noise monitoring by five XL2s?
35 Data Day Credits

How many Data Day Credits are required for 3 days of noise monitoring this month and 3 days next month?
6 Data Day Credits per XL2; credits are required only for days with actual measurements

How about if a measurement starts on 13:00 and finishes at 10:00 next day?
2 Data Day Credits are used since these are two calendar days

Are there any costs to view or download archived measurement data?
Costs may apply if data is stored longer than a year.

Is there a way to test or setup the XL2 and NetBox without paying data credits?
Yes, run the measurement for less than 30 minutes.



Gateway Mode - Full Flexibility


How is NoiseScout setup in the gateway mode?

NoiseScout is a plug & play solution:
  • Register the NetBox at https://my.nti-audio.com
  • Send an email to info@nti-audio.com requesting the direct gateway access.
    You will receive the activation confirmation typically within two working days.
  • Login at www.noisescout.com
  • In the dashboard view, switch the noise monitor to “Gateway” mode.
  • Connect the XL2 Sound Level Meter to the NetBox and establish Network connection (LAN connects automatically, Wi-Fi and Mobile Data Communication settings need to be configured on the XL2)
Which measurement data is available?
  • All broadband levels
  • 1/1 or 1/3 octave RTA
  • Audio recordings *.WAV
How to connect to the remote sound level meter?
Install your favorite FTP client software on your computer (such as FileZilla https://filezilla-project.org or similar) and enter these settings in the FTP client software:
  • Host: xl2gateway.nti-audio.com
  • Username: xxxxx-xxxxx (NetBox serial number)
  • Password: (the password you use at https://my.nti-audio.com)
  • Port: 22
Can I download the noise data during the ongoing measurement?
Yes, all recorded data is available for download during the ongoing measurement.

How can I achieve an automated data download
Commercial programs like WatchFTP, www.watchftp.com, can be used to automatically access and download the available data from the XL2 and delete the data from the XL2 SD-Card if required.

How to control the remote XL2 Sound Level Meter?

You may program a customized measurement application for remote sound level monitoring or automated measurement tasks. All remote measurement commands are available once the Remote Measurement Option is installed on the XL2. The measurement data may be captured in real time into a PC application, e.g. C# or LabView.

What are the running costs of unattended noise monitoring with NoiseScout?
NTi Audio manages and facilitates remote access to the XL2 Sound Level Meter for your convenience. The offered infrastructure overcomes the limitations of local area networks and avoids the necessity for you to set up a router with a direct connection from the NetBox to your PC. The remote access is offered within an innovative “pay-per-use” credit scheme, providing transparent and predictable cost control. Usage is charged per calendar day with remote data download from the XL2 Sound Level Meter.

When are Data Day Credits deducted?
As soon as any measurement data is downloaded from the remote XL2 Sound Level Meter.

How many Data Day Credits are required for 7 days of noise monitoring by five XL2s?
5 Data Day Credits in case you download the all the recorded data after 7 days at once

How many Data Day Credits are required for 3 days of noise monitoring this month and 3 days next month?
2 days per XL2; credits are required only for days with data download

How about if a measurement starts on 13:00 and finishes at 10:00 next day?
1 Data Day Credit is used for the data download after the completed measurement


More about Running Costs - Data Day Credits


Which Data Days Credit packages are available?

30 days, 100 days, 366 days (1 year), 1096 days (3 years)
Contact your local NTi Audio partner for pricing details.

How do I receive the Data Day Credits?
Your purchased Data Day Credits are activated in the background as soon as you start using NoiseScout. No package or licence is presently shipped to you.

How do I see the present Data Days Credits status?
Your local NTi Audio may provide you the actual Data Days Credit status. You will be contacted as soon as you are getting close to running out of credits.

Do Data Days Credits apply to a single user account?
Yes

Can Data Days Credits be shared among multiple XL2s?

Yes, all XL2s registered in a single user account share the purchased Data Days Credits.

Is one Data Day Credit used for one XL2 or multiple XL2s?
One Data Day Credit is used for one single XL2.

Are the Calendar Days based on the local time zone?
Yes, the calendar days are based on the local time zone.

How do you determine the time zone?
Set the measurement location in Google maps, and from there the time zone is derived.

Do unused Data Day Credits expire?
No

Can I move Data Day Credits from one account to another?
Credits can be moved on request from account A to account B in case the account A is closed.

How are Data Days Credits debited?

The online Data Day Credit monitoring is presently not available yet. Your partner will provide you a Data Day Credit statement for every month.