修理と校正

Returning instruments for calibration and service is straightforward. Just follow the instructions below to get online cost estimates and receive an email containing your RMA* number within a few minutes.


Service Calibration Process


If your product is an A2, RT-2M, RT-2X or FX100 Audio Analyzer please contact NTi Audio prior to shipping your instrument in order to verify any applicable special instructions.

Start here   * RMA = Return Material Authorization

Calibration

NTi Audio recommends annual calibration of the products after the purchase. The calibration provides documented and traceable measurement accuracy and confirms that your NTi Audio product meets the published specifications. The calibration and adjustment procedures follow the documentation and traceability requirements of the EN ISO / IEC 17025 standard. NTi Audio is an ISO 9001:2008 certified company. For calibrations kindly follow the Service Guideline below. The typical pricing for instrument calibration and services are listed in the RMA form.


Sound Level Meter Calibration in accordance with IEC 61672-3 (2013)

NTi Audio offers the traceable sound level meter calibration in accordance with the latest standard edition IEC 61672-3. It confirms the performance specifications of the XL2 Sound Level Meter in combination with the NTi Audio Measurement Microphone. The complete range of in the standard specified tests is performed and a manufacturer calibration certificate produced. For calibrations kindly follow the Service Guideline below. The typical calibration pricing is listed in the RMA form.


Calibration Certificates for new Test Instruments

Exel line handheld instruments offer individual calibration certificates on demand. Request such calibration certificates together with the purchase of the new NTi Audio instrument. The following instruments include a calibration certificate by default: Flexus FX100, Precision Calibrator, M2010 and M2015.


Sample Certificates

Returning Instruments for Calibration or Service

For service, calibrations and upgrades in Japan, kindly follow the guideline below. If your product is an A2, RT-2M, RT-2X or FX100 Audio Analyzer please contact NTI Japan prior to shipping your instrument in order to verify any applicable special instructions.

  • Contact NTI Japan prior shipment with detailed description and your requirements.
  • Warranty
    If your NTi Audio test instrument is under warranty, please include a copy of your receipt with the product for approval. (NTi Audio supplies all products with 1 year warranty).
  • Packing
    Please insert the product in the original product packing and put it in another shipping carton box. All returns must be properly and securely packed. The customer takes responsibility for the product during transportation to NTI Japan.
  • Send the package to NTI Japan at your own cost. NTI Japan cannot accept freight collect returns.

Contact Details

NTI Japan
Ryogokusakamoto Bldg.
1-8-4 Ryogoku
130-0026 Sumida-ku
Tokyo

Ph: +81 3 3634 6110
Fax: +81 3 3634 6160
japan@nti-audio.com