Returning Instruments for Calibration or Service

For service, calibrations and upgrades in Japan, kindly follow the guideline below. If your product is an A2, RT-2M, RT-2X or FX100 Audio Analyzer please contact NTI Japan prior to shipping your instrument in order to verify any applicable special instructions.

  • Contact NTI Japan prior shipment with detailed description and your requirements.
  • Warranty
    If your NTi Audio test instrument is under warranty, please include a copy of your receipt with the product for approval. (NTi Audio supplies all products with 1 year warranty).
  • Packing
    Please insert the product in the original product packing and put it in another shipping carton box. All returns must be properly and securely packed. The customer takes responsibility for the product during transportation to NTI Japan.
  • Send the package to NTI Japan at your own cost. NTI Japan cannot accept freight collect returns.


1-8-4 両国坂本ビル

Ph: 03 3634 6110
Fax: 03 3634 6160