19. June 2023

In this fast-paced digital age, staying connected is crucial for all of us. To ensure that you stay in tune with the latest updates, advancements, and support from us, here are some key channels through which you can connect and stay connected:

Besides our main website, there are many other ways to stay in touch with us. 

Newsletters and invitations to Webinar

Stay up-to-date with our latest news and announcements by subscribing to our newsletter. This regular email communication (normally once a month) provides valuable insights into new product releases, software updates, training opportunities, and industry inputs.
If you have already signed up for our newsletter – perfect. Let us know if we should cover a topic you want to know more about. 

If you have a colleague who would like to start receiving this Newsletter, have them drop their email here.
For those who already have a my.nti-audio.com account, you can choose to start receiving the newsletter with the same form mentioned above. 

Besides this newsletter, we also send invitations to our popular live Webinars.
All Recordings of our webinars can also be found on our website. This enables you to watch the topic you are interested in, at the time that suits you best. 

Social Media

We are also actively engaging with our audience on social media platforms. Follow our official accounts on Facebook, LinkedIn, and YouTube to receive real-time updates, educational content, and behind-the-scenes glimpses into our daily work. Engage with us, ask questions, and connect with us

NTi Audio’s YouTube channel

Tutorials and other videos are available on our YouTube channel.
Subscribe to get notified when new content is available.

Support / Questions

Need assistance or have a specific question? We offer reliable technical support to help you navigate any challenges you may encounter. Reach out to our dedicated support team, and we will promptly assist you in resolving your queries. Find all contact details here.

WhatsApp

You can also contact us via WhatsApp on +423 797 60 80 
scan the following QR code or click here.

User Support (product registration, firmware updates, manuals, etc.)

You are already registered on our my.nti-audio.com platform? Great!
If not, this is the place to register your NTi Audio products. Once your product is registered, you will have free access to upgrades, manuals, and other useful information specific to your product.

Frequently Asked Questions – Helpdesk

Open your own support ticket, or find answers to questions asked by other users on our Helpdesk platform . 

Return Material Authorizations (RMA) for calibration and repair

To help you quickly and easily arrange for your instruments to be calibrated or repaired, we have implemented an automated RMA system.
Here is a video showing the process (example for a US customer; for other countries, the process may slightly differ)

Get pricing and place an order

You are interested in our products and want to have a concrete offer? Contact us and we will put together the solution you need.
 

Events

We frequently participate in industry events and trade shows all over the world. Keep an eye on our website and social media channels to stay informed about upcoming events, where you can learn more about our industry and products and interact with our experts. 

We have always been committed to providing exceptional customer support and staying close to experts in this industry. By utilizing these various communication channels, you can stay connected, receive timely updates, and ensure that you are leveraging the full potential of our know-how and solutions.
Whether you are a seasoned professional or a newcomer to the audio and acoustic measurement field, staying connected with us will empower you to deliver high-quality results, make informed decisions, and stay ahead in this rapidly-evolving industry.